Twin Brothers Turn Part-Time Passion into Full-Time Enterprise.

August 7th, 2010

This blog was originally written and published for Fast Company.

Twin brothers, Randy and Jeff Vines, grew up in the suburbs of St. Louis, but fell in love with the history, culture, diversity, and even the quirkiness of the city of St. Louis at a very young age. On Saturdays, while most teenage suburbanites were hanging around shopping malls, the Vines brothers would hop on a city buss and spend the day producing a local access television show on city life. “The people in the city are just a notch above. They have swagger you just don’t see everywhere,” explains Randy Vines.

STL Style

While away at college, the brothers wanted to display their civic pride and show-off the uniqueness of their beloved city, but the only apparel available was the typical tourist attire. Back in St. Louis with traditional jobs, the Vines brothers continued to long for edgy, trendy apparel depicting the colorfulness of St. Louis City. So they decided to create their own.

T-shirt Design“When we would wear own designs we’d be asked by strangers on the street where did you get that shirt,” remembers Jeff Vines. “So we did a small run and then signed up to have a booth at some downtown festivals and we always would sell-out quickly. We learned real quick what people wanted.”

That was the beginning of STL-Style. Mostly selling out of boxes from the back of their car, the Vines’ t-shirt creations became a big hit garnering extensive press coverage, including an article in The New York Times. Soon people were ordering from around the world and it was difficult to keep up with demand. While continuing to work their “day jobs”, the two committed nights and weekends to their burgeoning business. “There weren’t enough hours in the day. We had to hire our friends to help out part time and it became a matter of whether we are going to keep treading water and doing what we are doing or are we going to take this to the next level and get serious about it,” Jeff says. It’s a pivotal point many part-time business owners face.

After nine years of part-time operations, the Vines twins decided to turn their part-time passion into a full-time enterprise. Randy and Jeff Vines waited until the business basically directed their decision for them–STL-Style had gone as far as it could go as a part-time endeavor. A part-time business gives you the opportunity to develop your business model and learn from your mistakes. You have a history and a customer base from which to grow which enhances your chances for success. As Randy notes, “I think more and more the culture in America is about doing less conventional approaches to earning a living. More than ever there is this excitement about entrepreneurialism and people are figuring out a way to turn their passion into dollar signs.”

Watch “It’s Your Biz with Susan Solovic” for a video profile of STL-Style.


To Hire or Not to Hire Your First Employee? That is the Question.

June 19th, 2010

Small businesses usually start-off as a one-man show.  When you are the owner you do everything from emptying the trash to collecting the cash.  As your business grows, however, it can reach a point where the volume of work is overwhelming.  That’s not a bad thing in terms of your business success, but it can cause you to become stressed out and burned out.  There are only 24 hours in every day and there’s only so much one person can accomplish.

Reaching this point in your entrepreneurial journey is a pivotal moment.  It’s the proverbial fork in the road.  The direction you choose will have a lasting impact on your business.  You recognize the need for additional manpower to manage the business but the thought of committing to more overhead is scary.  However, you also realize if you don’t add additional resources then you’ll stagnate at your current level of business.  It’s a catch 22 in many respects.

So how do you know what to do?  When is the right time to hire your first employee?  The answer: When the business is ready.  When you are ready.  And when adding employees is in  strategic alignment with your vision for the business.

First, review your business goals.  If you desire to build a sustainable business enterprise, then it is going to take more than one set of hands to get you to that point.  My theory about adding employees is what I call the MYTOP theory.  MYTOP stands for multiply yourself through other people.  Your first employee should be someone who complements your skill set so you can focus more of your time and energy on the things that you do well and add the most value to your business.  So step number one before you hire anyone is to analyze your strengths and weaknesses.

Next, remember to hire smart, not fast.  Clearly identify your business needs.  That means you need to write a job description.  Yes, I realize this is tough because you’ve never had anyone work for you before so how do you really know what the job is going to entail.  Now is the time to figure it out.  It’s important for you to define your expectations so you can identify the right candidate.  It’s also important for your employee.  Without established expectations the chances of failure are great.  Not to mention the frustration it can cause for both of you.

Determine your salary range for the new position.  Committing to a salary is the scary part.  Recognize when you hire someone, in order to get the type of individual you need to help you grow your business, you may have to take a salary cut yourself.  In fact, many entrepreneurs find they have to miss a paycheck here in and there in order to make sure their employees or paid.  Are you ready to make that commitment?  It’s another form of making a financial investment in your business.  However, if you choose wisely the rewards are worth it because two people can accomplish more than one.

Finally, avoid hiring family and friends. I would venture to say 90 percent of the time hiring a friend or a family members ends in a disaster.   When things go awry, good, long-term friendships are destroyed and family gatherings tur out to be extremely uncomfortable.

What if the friend or family member is willing to work for free or a below market-value salary, and your cash flow is tight? Remember the adage you get what you pay for?  Your friends and family typically mean well and they think they are doing you a favor because they want you to succeed.  The operative word here is “favor”.  Remember that!  Because when someone thinks they are helping you out and doing you a favor, then it’s not a “real” job, and you aren’t really the “boss.”  Chances are they won’t take you or the job seriously, and could easily leave you high and dry when you need them the most.

Building the right team can help you grow your business faster than you can ever do it alone.  But make sure you do it carefully and make smart choices.

For more check out my interview on ABC News Now “Good Money”.


A New Mom’s Problem Solving Skills = Small Business Success.

April 28th, 2010

For Catherine Brooks, necessity truly was the “mother” of invention.  Surprised when her first child had to be delivered by Cesarean in 2004, Brooks, a rehabilitation therapy specialist and her orthopedic surgeon husband were even more shocked with the poor post-surgical care provided to C-section mothers.  They learned after going through a fairly extensive surgical procedure, c-section mother’s receive little more than mesh panties and patience, neither of which addressed the unique needs of a the recovery process.

So Catherine and her husband combined their medical knowledge and personal experience to create a product to address both the postpartum and post-surgical factors relating to a Cesarean delivery.

“We came up with C-Panty.  The After Cesarean Underwear designed to address the recovery of a c-section including swelling, scarring, sensitivity and tenderness,” Brooks explains.  “I decided to apply what I knew about wound care and being a postpartum and post-surgical mom to a product, honestly never intending to start a business.  I really just thought I was doing something that needed to be done.”

Less than one year on the market, the requests for C-Panty products kept pouring in accounting for five figure sales.  Plus, C-Panty was named a “top product” by Pregnancy Magazine.

The key to C-Panty is an interior silicone panel localized tot he C-section incision.  Silicone increases the moisture content of the area and addresses scar formation issues.  A gentle compression panel addresses swelling and provides support for the incision area.  The panty has a fluted waist to avoid the discomfort of elastic panty waistbands, plus C-panty’s compression panel helps provide a little post-baby shaping.  Most importantly, the c-panty helps a new mother get back to taking care of her baby in comfort.

Since the inception of C-panty, Brooks has had two more children by Cesarean.  Today, she has her hands full building the business and raising young children, but she is passionate about her company’s success.

“It’s probably the healthcare worker in me, I really want C-Panty more accessible to the 1.3 million c-section moms, not just those in metro areas or those that can afford it,” Brooks states.

C-Panty products are currently available both domestically and internationally.  You can find them in stores as well as online.


Timing is Everything for Entreprenuers: Or I Was Married to a Bullet Train

March 23rd, 2010

During the past seven years, I’ve talked with hundreds of thousands of small business owners and entrepreneurs.  I can’t begin to tell you the number of times I’ve heard an entrepreneur share a story about a failed business venture that ends with, “I was ahead of my time.” 

Because entrepreneurs are visionaries, they sometimes see opportunities the market isn’t ready to accept.  So they are labeled eccentric and easily discounted.  But often they are just ahead of their time.  Recently, I found myself in the same situation. 

Earlier this year in his State of the Union address, President Obama spoke about high-speed rail as a centerpiece of his administration, both as a matter of economic stimulus and as a long-term strategy for transportation and the environment.  His remarks made me smile and shake my head.  You see, my first husband, Rich Pisani, an entrepreneur, ran for public office in the early 90s on the sole platform of bringing high-speed rail to Missouri. 

Rich’s idea was to build a bullet train between Kansas City and St. Louis, Missouri to attract the 2004 World’s Fair back to Missouri.  If you remember your history, St. Louis became the center of the world stage when it hosted the 1904 World’s Fair so on the centennial anniversary, Rich and his team hoped to recapture that attention for our area.  But Rich was really coming out of nowhere.  However, he was passionate and committed.  Our campaign slogan – “Capture the Spirit” – took us across the state campaigning passionately about the economic realities of hosting a World’s Fair and building high-speed rail. 

So committed to the idea, Rich legally changed his name to Richard “Bullet Train” Pisani, so it could appear on the ballot that way.  (Yes, I was married to “Bullet Train.”)

A lot of people thought Rich as off his rocker at the time.  In fact, four or five years ago someone gave me a daily calendar which listed the “dumbest things” people have ever done.  Rich’s legal name change made the calendar. 

Now, nearly 20 years later, another politician proclaims the need for high-speed rail.  Do you think President Obama will legally change his name to Barack “Bullet Train” Obama? 

The moral of this story.  Never say never.  Timing is important for every entrepreneur, but sometimes it’s simply a matter of waiting for your day to come.


Women’s History Month Tribute to Pioneering Entrepreneur: My Mother!

March 3rd, 2010

Every year during Women’s History Month, my thoughts turn to my mother.  Why?  Because my mom was a pioneer in the field of women business ownership.

Mom became an entrepreneur at the end of World War II which was unheard of in those days.  The war left her a young widow, and she was determined to provide for herself.  Partnering with her brother who was just returning from the war, they pooled their resources and opened a furniture store in a rural Missouri town.  I’ve heard many great stories about my mother’s ability to sell!  She was a dynamo, and the business thrived as a result.

Then, Cupid’s arrow struck again when my mother met the man who became her second husband, my father.  Dad worked in a town about 60 miles away from where my mother lived so when they got married, mom sold her interest in the furniture store and moved to the town where dad was employed.

Being a traditional wife didn’t appeal to my mom.  So she found a business to buy – a children’s clothing store – which became Wilson’s Tot Shop.  Her timing was interesting given the fact my birth was only months away.

Her success with the children’s shop mirrored what she had enjoyed in the furniture business, and she expanded adding women’s clothing, gifts and dry goods.  With no business or marketing education, she inherently knew how to build her customer base.  The front page of an old local newspaper shows a picture of my mother in her shop with a package ready to ship to Queen Elizabeth as a gift for the newly born Prince Andrew.  She knew how to get the press!

As Dad watched my mother’s business grow, the entrepreneurial bug bit him.  Employed as a funeral director at one of the town’s well-established funeral homes, he decided it was time to strike out on his own.  So in 1963, my mom and dad became business partners and founded Wilson Funeral Home.  Together they made a great team.  Mom ran the business operations and my Dad had an admirable ability to build strong customer relationships.  Some people believed they’d never make it to Heaven unless my Dad took care of their final arrangements.

For a few years, mom tried to juggle the clothing store and the funeral home, but it became too much so she sold the clothing store.  Because of their professionalism and commitment to the community, my parent’s business prospered, and they eventually succeeded in acquiring both of their competitors.  They sold the business it in 1999

Mom passed away in 2001 with Alzheimer’s.  My biggest regret is never spending time with her learning what it was like to be a woman business owner in the “June Clever” era.  Despite the challenges and discrimination I know she dealt with she managed to succeed.   And when I start to think life isn’t fair, all I have to do is stop to think about my mom who did it without the resources women business owners have today.

I love to hear the stories people share with me about her courage and leadership.

The former high school band teacher told me my mother single-handedly raised $20,000 to purchase new band uniforms.  A local hair stylist shared the story of how my mother came to her aid when she could not get out bed one morning because of pain. My mother rushed her to a physician in a nearby town who said he wasn’t taking any new patients.  Well, that is until he encountered my mother who called him to say, “I am on my way to your office with my friend, and you will see her.”  And he did.

The most important lessons my mother taught me were:  never be afraid of hard work; always be willing to help others; and never stop believing in yourself.

“Susan,” she’d say, “You can be anything you want to be in this world as long as you are willing to work hard enough to achieve it.”

There are many women like my mother who struggled and faced discrimination in order to create opportunities for us. As we celebrate women’s history month, remember the great women in your life and don’t let their work be for naught.  Women have made significant progress in business, but that progress has come on the backs of women who forged ahead, clearing the way.  It is our duty to keep improving and widening the path.   It’s our turn to carry the torch for future generations.


Pink-Slipped? Don’t Burn Your Bridges.

January 9th, 2010

A number of years ago,  I wrote a book called “Reinvent Your Career.”  One of the best pieces of advice I discovered while doing research for the book, was the importance of not burning bridges.  According to the experts,  it’s the most damaging mistake people make when their employment is terminated.  Sure, it’s human nature to feel hurt and angry and it’s normal to want to lash out, but trust me, leaving on a high note is the smartest thing you can do.

First, it demonstrates you are a person of integrity with a high degree of professionalism.  That’s important for any future endeavors.  Secondly, we live in a small world and you never know when past relationships will be important in the future.

Many employees who are downsized, decide to start their own businesses.  And sometimes a former employer, may become your first customer.  That’s particularly true in today’s economy because more and more companies are choosing to out-source job functions.  What better way to jump start your entrepreneurial journey?     Additionally, former employers, supervisors or co-workers can be your best marketers.  Because they have worked closely with you, their opinions carry tremendous weight and credibility.  All you have to do is ask them to help you spread the word through their networks.

Finally, exiting your employment on a bad note only makes you look foolish.  Is that the legacy you want to leave behind?  I don’t think so.

So if a pink slip is in your future, think about the consequences of your actions.  If you’re interested in more tips on handling a lay-off and reinventing your career check out my book:  Reinvent Your Career: Obtain the Success You Deserve and Desire.